Return & Refund Policy
Last updated: July 18, 2026
We want your stereo, camera, or remote-start package to fit and function. Please read this policy before opening sealed electronics.
Return window
Uninstalled, resalable products may be returned within 30 days of delivery or pickup in original packaging with all accessories, manuals, and serial labels intact.
Non-returnable items
- Opened installation kits, wiring, and custom-cut materials
- Special-order interfaces, dash kits, and vehicle-specific modules
- Products damaged by improper installation, water, or misuse
- Gift cards and downloadable software
Installed products
If we installed the product in our Humble shop and it is defective under manufacturer warranty, contact us first. We will coordinate inspection, warranty service, or replacement parts. Labor policies depend on the warranty terms of the manufacturer and the original invoice.
Refunds
Approved refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return. Shipping charges are non-refundable unless we made an error.
Damaged shipments
Note damage on the carrier receipt when possible and email photos to info@carentertainmentcenter.com within 48 hours of delivery.
How to start a return
Call +1 (281) 446-0259 or email info@carentertainmentcenter.com with your order number. We will provide an RA number and return instructions. Returns without an RA may be refused.